There are different delivery lead times according to the model of shower tray and the destination:
Ebro Stone: Spain: 6-8 working days Rest of Europe: 8-10 working days
Ebro Slate and Nile: Spain: 10-12 working days Rest of Europe: 12-14 working days

You will receive an email with the tracking number, so you can follow your order.

It will be boxed and palletised, certified by ITN.

The product will be delivered to the indicated address at street level.

All shower trays can be returned entirely free of charge, provided that they haven’t been installed or tampered with.

Thirty days from receiving the product

You can request a return via the Crocket live chat service, which is open from 9 a.m. to 9 p.m. (GMT+1).

No, returns are always free of charge.

Installing a resin shower tray is a complicated job that involves both plumbing and masonry, so it is always left in the hands of professionals. It is important to avoid any installation errors that would prevent us from fully enjoying the numerous advantages offered by the product.

The shower tray is generally installed at the same time as the shower enclosure, so the installation quote should include both.There is no fixed price for the installation of a shower tray and an enclosure. There are 2 main factors that have the most influence on the price: 1) the size of the shower tray and 2) if the new tray is replacing another tray or a bathtub.Replacing a bathtub with a resin shower tray will cost around 500-700 euros.Replacing an acrylic shower tray with a resin alternative will cost less, at around 300-500 euros.

If you need to make some adjustment, such as cutting a corner to adapt the shape, the tray can be easily cut using the appropriate tools, such as a circular saw. The Crocket team can help if you have any queries.

They are available in sizes from 70×70 to 100×200 cm, in moulds of 10 centimetres tall/wide, and you can also request custom sizes.

The Ebro stone texture is available in 12 colours from the RAL chart, while the Ebro slate texture is available in 10 and the Nile marbled tray is available in just 1.

Yes, but custom colours incur an additional cost.

Yes, both the core and the surface are the same colour.

We offer the following options:

• Credit and debit card: VISA, Mastercard, American Express
• Online payment systems: Paypal, Amazon Pay, Apple Pay and Google Pay

Polyester resin is a natural material that is used for manufacturing various different industrial products due to its numerous benefits.

The main properties of polyester resin are related to its durability: hardness, resistance to collision, thermal stability, resistance to chemical products, etc.

Gel Coat is a modified resin that is applied in liquid form as a coating on other materials. It has many uses, particularly for marine applications, where it is applied to the outer surface of yachts to provide them with additional durability and resistance to UV rays, erosion, and hydrolysis.

It is solid and made entirely of the same material: resin fibre and natural mineral fillers.

They are relatively inert organic or inorganic solid compounds that are added to the resin or Gel Coat to obtain specific flow properties. Shower trays from Crocket are made using both mineral fillers and resins.

25%/75% in the Ebro Stone and 30%/70% in the Ebro Slate and the Nile.

300 on the Ebro Stone and 700 in the Ebro Slate and the Nile.

Yes, in addition to the aforementioned tray and its properties as described, the shower grate is made of stainless steel, and it is finished in marble on the Nile model.

Yes, they come with both.

Yes, the Ebro grate is stainless steel and the Nile grate is painted stainless steel.

Around six centimetres.

Our shower trays come with a 5-year warranty, which is 3 years more than the legislation requires for this kind of product.

The Ebro Stone has the Spanish AIDIMME certification, and the Ebro Slate and the Nile are ITC certified.

The AIDIMME is the Metalworking, Furniture, Wood, Packaging and Related Technological Institute. It is a technological innovation centre dedicated to RDI projects related to these materials and products. As such, a certification from this institute constitutes a seal of approval both in terms of quality and innovation.

The ITC is the Technical Control Institute and Testing Laboratory, which offers quality control services for construction and civil engineering. They offer quality testing on various surfaces, including road testing, which involves everything related to floor surfaces. Their certification guarantees the quality, strength, and durability of materials.

The Ebro Stone tray has a glossy finish, while the Ebro Slate and the Nile trays have a matt finish.

We have three models: the Ebro slate has a slate-effect finish, the Ebro stone has a granite-effect finish and the Nile has a marble-effect finish.

They measure approximately 3 centimetres in height, practically at ground level.

Yes, they have the C3 anti-slip rating, the highest on the market.

Yes, our shower trays are perfectly suitable for use outdoors.

The recommended anti-slip rating varies according to what conditions the surface will undergo, and its inclination. Class I is generally used for surfaces in rooms with a low risk of slippage, such as kitchens. For rooms with a high risk of slippage, such as swimming pools or showers, a higher anti-slip rating is recommended, with class III being the highest available.

Its weight will vary according to its size, but it will be somewhere between 30 and 70 kilos.

The most suitable way to clean them is with water and neutral soap, avoiding any abrasive products such as bleach or ammonia, which could damage the Gel Coat.